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Privacy Policy

WuXi Biologics Privacy Notice

WuXi Biologics (Cayman) Inc., with a registered office at Maples Corporate Services Limited at PO Box 309, Ugland House, Grand Cayman, KY1-1104, Cayman Islans, is part of the WuXi Biologics Group (herein after referred to as Our Company) which includes WuXi Biologics (Cayman) Inc. direct and all its other entities around the world. This privacy policy will explain how Our Company uses the personal data we collect from you when you use our website. By using our website, you acknowledge and accept the terms of this Privacy Policy. Please do not use the website if you do not agree to these terms.



I. What data do we collect?

II. How do we collect your data?

III. How will we use your data?

IV. How do we store your data?

V. Marketing

VI. What are your data protection rights?

VII. Cookies

VIII. Do not track

IX. Privacy policies of other websites

X. Disclaimer to security

XI. Changes to our privacy policy

XII. How to contact us



I. What data do we collect?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.);
  • Information about how you use our products or services;
  • Information about how you use this website, including information about your IP address or domain name, the length of your visit to the website, which parts of the website you visited and what information you accessed.


This Site is directed at adult visitors. We do not knowingly collect any personally identifiable information from any child below the age of 16 years.


II. How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services;
  • Voluntarily complete a customer survey or provide feedback through client support services, on any of our message boards or via email;
  • Use certain features of the website such as project tracking;
  • Use or view our website via automated tracking mechanisms such as your browser’s cookies.


III. How will we use your data?

Our Company collects your data so that we can:

  • Process your requests and manage your account;
  • Identify and provide information that may be of interest to you;
  • Support and enhance your use of the website and the features and performance of our products and services;
  • Provide support and respond to your requests and queries;
  • Provide project tracking and other client support services;
  • Protect, enforce or defend the rights and interests of Our Company (including those in relation to a violation of our terms and conditions).


When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We use non-identifying and aggregated information to better design our Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personal information.


IV. How do we store your data?

Our Company securely stores your data at third party services such as our web hosting services, email marketing services and Customer Relationship Management (CRM) systems.


Protect your data by data security technical measures

We are committed to protecting the information we receive from you. We implement appropriate security measures designed to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We maintain physical, electronic, and managerial procedures designed to safeguard and secure the information and data stored on our system. However, no security measures are perfect, and we cannot assure you that your information will never be disclosed or accessed in a manner inconsistent with this Privacy Policy.

We adopt industry-standard security protection measures, including establishing reasonable system specifications and security technologies to prevent your personal information from being accessed, used, modified, and damaged or lost. We perform personal information security audit using automatic code security inspection and data access log analysis technology.

  • Other security measures to protect personal information include but not limited to: an established data classification and grading system, data security management specifications, and data security development specifications to manage and regulate the storage and use of personal information.
  • An established data security committee and full-time data protection department and an information security emergency response organization to promote and ensure the security of personal information.
  • Comprehensive security control of data through information contact confidentiality agreements, monitoring and auditing mechanisms.


The Internet is not an absolute secure environment, and thus we recommend that you use secure means to communicate with us and make use of complex usernames and passwords when using any web-based, IM, social software or email communication tools to protect your personal information.


Retention of Personal Information

Your data collected via cookies will be kept until you request our Company to delete any part of them, and your data collected via the “Careers” entry will be retained according to the recruitment privacy policy of WuXi Biologics.

We retain personal information as long as it is necessary and relevant for our business. The criteria used to determine the retention periods include:

  • How long the personal information is needed to provide the services and operate the business;
  • The type of personal information collected;
  • Whether we are subject to a legal, contractual or similar obligations to retain the personal information (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation); and
  • Whether we need to retain the personal information for the purposes of pending or impending litigation or dispute.

V. Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date. You can opt-out from receiving marketing communications from us by following the unsubscribe instructions in the emails we send you. Alternatively, you may send an email to We will make commercially reasonable efforts to implement your opt-out requests promptly and in any event within a month of receipt of the request, but you may still receive communications from us for up to ten business days as we process your request.


VI. What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.


We will respond to your request as soon as practicable and in any event within one month after receipt of your request. In exceptional cases, we may extend this period by two months and we will tell you why. We may request proof of identification to verify your request. For more details in relation to your rights, including how to exercise them, please contact us by reference to the “How to contact us” section below.


VII. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Our Company may use cookies, including third party cookies and other tracking technologies on the website. If you choose to use certain services you will be prompted to actively accept or deny the use of relevant cookies.


How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • To enable certain functions of the Service
  • To track web pages visited and time spent on web pages
  • We may use different types of Cookies to run the Service and thus we may use both session and persistent Cookies on the Service
  • We may use persistent or session “Essential” Cookies. Essential Cookies authenticate users and prevent fraudulent use of user accounts
  • We may use the information obtained from Cookies to make your next visit easier, more useful and to customize and improve your experience using the Service

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses cookies for the following purposes:

  • To enable certain functions of the Service;
  • To identify you or store your registration or login information, user preferences information or other stored user-provided information;
  • To track web pages visited and time spent on web pages;
  • We may use different types of Cookies to run the Service and thus we may use both session and persistent Cookies on the Service;
  • We may use persistent or session “Essential” Cookies. Essential Cookies authenticate users and prevent fraudulent use of user accounts;
  • We may use the information obtained from Cookies to make your next visit easier, more useful and to customize and improve your experience using the Service.


How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.


VIII. Do not track

Our website does not respond to “do not track” signals, but does not track your activities online across third-party websites. We also do not permit third parties to track your online activity over time across websites.


IX. Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


X. Disclaimer to Security

You understand that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us. You transmit such information to us at your own risk.


XI. Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 30 September 2020.


XII. How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at


You are leaving WuXi Biologics Website, after which our Privacy Notice will not apply. Please keep it in mind the protection of your privacy. Are you willing to proceed?